🔁 Return & Refund Policy – Anika Kouture
1. Overview
At Anika Kouture, we aim to provide high-quality sarees. If you face any issues, we’re here to help.
2. Return Eligibility
Returns are accepted only if:
- You received a damaged product
- You received a wrong item
To be eligible:
- Request must be raised within 48 hours of delivery
- Product must be unused, unwashed, and in original condition
- Original packaging must be intact
3. Non-Returnable Items
We do not accept returns for:
- Change of mind
- Slight color differences due to lighting/screens
- Customized or altered products (if any)
4. Return Process
To request a return:
- Contact us on WhatsApp (8886771006)
- Share your order details + clear images/video of the issue
- Our team will verify and approve the request
5. Refund Policy
Once your return is approved:
- Refund will be processed within 5–7 working days
- Amount will be credited to your original payment method
6. Exchange Option
In case of stock availability, we may offer an exchange instead of refund.
7. Shipping Charges
- Return shipping may be arranged or guided by Anika Kouture
- Original shipping charges (if any) are non-refundable
8. Cancellation Policy
Orders can be cancelled only before dispatch. Once shipped, cancellation is not possible.
9. Contact Us
For any return or refund queries, contact:
📞 WhatsApp: 8886771006
📷 Instagram: https://www.instagram.com/anika_kouture/